Legal notice

RITUAL DE SULTANA SL (hereinafter Rituels d’Orient) is the Data Controller for the User’s personal data and informs you that this data will be processed in accordance with the provisions of current regulations on personal data protection, Regulation (EU) 2016/679 of April 27, 2016 (GDPR) regarding the protection of natural persons with regard to the processing of personal data and the free movement of such data, for which the following processing information is provided:

Purpose of processing: to maintain a commercial relationship with the User. The operations planned for processing are:

  • Sending commercial advertising communications by email, SMS, social communities, or any other electronic or physical means, present or future, that enables commercial communications. These communications will be carried out by Rituels d’Orient and related to your reservations, gift voucher purchases, or information about our services or products. In this case, third parties will never have access to personal data.
  • Conducting statistical studies.
  • Processing orders, requests, or any type of inquiry made by the user through any of the contact methods made available to them.
  • Sending our center’s newsletter.

Data retention criteria: Data will be kept as long as there is a mutual interest in maintaining the purpose of the processing and, when it is no longer necessary for that purpose, it will be deleted with appropriate security measures to guarantee the pseudonymization of the data or its total destruction.

Communication of data: Data will not be communicated to any recipient, except under legal obligation.

Rights of the User:

  • Right to withdraw consent at any time.
  • Right of access, rectification, and erasure of your data, and the right to limit or object to its processing.
  • Right to lodge a complaint with the supervisory authority (agpd.es) if you consider that the processing does not comply with current regulations.

Contact details to exercise your rights:

2. MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER

Users, by entering data in the fields of the contact form or those presented in download forms, expressly and freely and unequivocally accept that their data are necessary for the provider to meet their request, with the inclusion of data in the remaining fields being voluntary. The User guarantees that the personal data provided to Rituels d’Orient are true and is responsible for communicating any modification thereof.

Rituels d’Orient expressly informs and guarantees users that their personal data will not be transferred to third parties under any circumstances, and that whenever any type of personal data transfer is to be made, express, informed, and unequivocal consent will be requested from the Users beforehand. All data requested through the website are mandatory, as they are necessary for the provision of an optimal service to the User. In the event that all data are not provided, there is no guarantee that the information and services provided will be completely tailored to your needs.

3. SECURITY MEASURES

That in accordance with the provisions of current regulations on personal data protection, Rituels d’Orient is complying with all provisions of the GDPR regulations for the processing of personal data under its responsibility, and clearly with the principles described in Article 5 of the GDPR, by which they are processed in a lawful, fair, and transparent manner in relation to the data subject and are adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed.

Rituels d’Orient guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR to protect the rights and freedoms of Users and has communicated the appropriate information so that they can exercise them.

4. USE OF THE PORTAL AND SERVICES FOR USERS

Except in cases where they have obtained prior and express authorization specifically granted for this purpose by Rituels d’Orient, users shall refrain from obtaining or attempting to obtain any type of content, whether texts, graphics, drawings, sound files, images or photographs, videos, software, and in general any kind of material accessible through the Portal or the services used by them, by means other than those made available to them for this purpose or those habitually used for this purpose on the Internet.

The reproduction, modification, copying, use, distribution, commercialization, public communication, or any other use of the information contained on the Rituels d’Orient website (including its own design, configuration, and form of presentation of the website) carried out without authorization from Rituels d’Orient constitutes an infringement of current legislation on intellectual property.

To facilitate your access, Rituels d’Orient may include links to Internet sites owned or managed by third parties. Upon entering these sites, you shall review and accept the rules of use of said page before using it. You also accept that Rituels d’Orient has no control over the content of these pages and cannot assume any responsibility for any material created or published by them. Furthermore, a link to a site external to Rituels d’Orient does not imply endorsement of that site or the products or services to which it refers.

5. COOKIE POLICY

Through this website, no personal data is collected from users without their knowledge, nor is it transferred to third parties.

In order to offer you the best service and to facilitate use, the number of pages visited, the number of visits, as well as the activity of visitors and their frequency of use are analyzed. For these purposes, Rituels d’Orient uses statistical information prepared by the Internet Service Provider.

Rituels d’Orient uses cookies to collect information from users and records access IP addresses. Own session cookies and third-party cookies are used for technical purposes (those that allow the user to navigate through the website and use the different options and services that exist therein).

For more detailed information: cookie policy on the website home page

6. EXCLUSION OF LIABILITY FOR CONTENT

The company is in no case responsible, either directly or subsidiarily, for any content, information, communication, opinion, or statement of any kind originating from the user or any person or entity and which is communicated, disseminated, transmitted, or displayed through this portal.

7. INTELLECTUAL AND INDUSTRIAL PROPERTY

All content as well as names, logos, brands, and databases accessible on the Portal’s web pages are subject to industrial and intellectual property rights of Rituels d’Orient or third-party owners thereof. In no case does access to the Portal’s web pages imply any type of waiver, transmission, or total or partial assignment of the aforementioned rights, nor does it confer any right to use, alter, exploit, reproduce, distribute, or publicly communicate the content or industrial property assets without the prior and express authorization specifically granted for this purpose by the company or the third-party owner of the rights, except for the rights to view and make copies for the user’s personal and exclusive use, which must always be exercised in accordance with the principles of good faith and applicable legislation.

Rituels d’Orient and other names of products, services, graphics, and logos are trademarks protected by Rituels d’Orient. The names of other products, services, and companies mentioned in this document may be registered trademarks of their respective owners.

8. APPLICABLE LAW

The applicable law in the event of a dispute or conflict of interpretation of the terms that make up this legal notice, as well as any matter related to the services of this portal, shall be Spanish law.

I have a gift voucher

Gift voucher applied

I have a gift voucher

Gift voucher applied